The client aimed to develop an IoT-based data aggregation platform that would enable effective asset and inventory management for their dispensing equipment, vending machines, and cashless systems. The goal was to analyze, monitor, and manage these devices through a centralized platform.

The customer, a global healthcare insurance giant, aimed to implement Robotic Process Automation (RPA) as part of their digital transformation initiative. Their objective was to improve business processes, productivity, and customer satisfaction. By replacing repetitive manual tasks with software bots and automation, they sought to enhance the efficiency of their revenue cycle management solution.